Frequently Asked Questions
Answers to all your frequently asked questions.
Q: How much does GuardsPro cost?
A: We are proud to say that GuardsPro is the most cost-effective security guard management system available on the market. We only charge starting at $10 per guard and you can add as many guards as you like. We only charge based on per active security guards.
Q: Can I add multiple clients?
A: Yes, with GuardsPro you can include as many clients and post sites as you like, there is no limit. We do not cap the number of clients or post sites.
Q: What regions is GuardsPro available?
A: GuardsPro is available worldwide. It is a cloud-based software that can be used globally without any geographical restrictions.
Q: Can I cancel my subscription anytime? Is there any contract?
A: We do not believe in tying the customer with long-term contracts and that is the reason we charge on a monthly basis which means if you don't like our system then you can cancel your service anytime.
Q: Can the software be used on smart phones and laptops both?
A: The GuardsPro app used by the guards can be used on the smartphones they carry on the site while the dashboard used for admin purposes can be accessed both on a laptop and smartphone.
Q: What hardware is required to run the software?
A: To use GuardsPro all you need is a smartphone (Android or iOS) or a PC/laptop. It runs on all operating systems.
Q: Does GuardsPro have a time clock feature?
A: Yes, GuardsPro has the time clock feature. The time clock is a timekeeping system that provides an advanced alternative to manual attendance system and time-sheets.
Q: Do security guards need training to use the app?
A: No additional training is required. GuardsPro is designed to be convenient and simple. The security guards can learn to use the app within minutes.
Q: Can I create a dispatcher?
A: Yes, GuardsPro allows your staff to easily attend dispatch calls coming in from multiple sources and take appropriate actions. You can follow up to check the status of each dispatch call.
Q: Do the guard devices need to be online while using the service?
A: For accurate results it is advisable that the guards should be online otherwise the results may be different from the actual ones.
Q: What is the maximum number of clients I can add?
A: In GuardsPro you can include as many clients and post sites as you like, there is no limit. At GuardsPro we do not charge you based on a number of clients, we charge you based on the number of guards.
Q: Can I edit the reports before I send them to the client?
Yes, you can edit the reports before they are shared with the clients.